Do you offer returns/exchanges?

New to the 26/27 season, we do offer exchanges & returns. Returns or exchanges can be submitted up to 14 days after delivery. If you'd like to process an online return, please click here.

Only unworn, new products can be returned. If there is a manufacturer defect upon receipt, please reach out to us asap!

Exchanges will be sent out after the return has been delivered back to us and inspected.

Can I cancel my order or change my shipping address?

New to the 26/27 season, Wildson now has its own warehouse and very fast handling times.

Because of that, you will have one hour to cancel your order if there are any incorrect details. You can place a new order with the correct products & information.

After the hour has passed, no changes can be made.

How long before my item ships?

My current order processing & handling time is 1-3 business days. Estimated shipping times are shown at checkout for your shipping address, which is separate from the processing time. Estimations are not guaranteed delivery dates.

Once your order is picked up the carrier, Wildson is not responsible for lost or stolen packages. If there is an issue with delivery, please contact us.

Do you ship internationally?

Yes! We ship to almost everywhere. Additional charges, such as import fees, taxes or duties may be required to pickup your order after it has been received at customs.

Where is my confirmation email or tracking number?

Sometimes order confirmation emails and tracking updates get sent to your spam or junk folder!

Where can I buy Wildson goods?

At this time, you can only buy Wildson products online through this shop, Wildson's Official TikTok, Wildson's Official Amazon, or Wildson's Official Etsy. I do not sell on any other websites. Any other website claiming to sell Wildson hoods is a scam.

I do not offer local pickup in Montana.

Please read FAQ or contact me at court@wildsonmountaingoods.com